DMAIC – Tool Box

DMAIC

DMAIC Tools

The philosophical approach considers all work as processes likely to get defined, measured, analyzed, improved and controlled. This recognized approach, known as DMAIC, defines the steps a Six Sigma practitioner has to perform to strive for continuous improvement. DMAIC approach is divided into the following steps:

For every step there are 2 tools.

Define: Identify the underlying cause decreasing customer satisfaction (Fishbone diagram, 5 why’s, VOC,…)

Measure: Gather data’s from the processes targeted (Balanced scorecard,…)

Analyze: Analize processes targeted and related data’s for evidences on how processes work (ANOVA, Multiple Linear Regression,…)

Improve: Act on data’s to improve targeted processes (Kaizen, PDCA,…)

Control: Control the system – sample of processes – to make gains sustainable (5S, Kanban, Total Productive Maintenance, PDCA,…)

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