Gemba Walk

Gemba Walk

Gemba Walk

Why organizations should use it? To involve everyone to touch and understand processes and related purposes leading everyone to consider flows from end-to-end and collaborate across verticals to optimize those flows.

How organizations should use it? Through « go, see and ask why » actions.

What is it for? Material and information flow map through walk.

Gemba Walk steps are composed of:

  1. Walk to the actual place where the action is taking place
  2. Getting of facts about the actual thing or activity
  3. Grasp of the whole situation
  4. Generation of reasons supporting what is happening
  5. Establishment of corrective actions or countermeasures

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