Fishbone diagram or Ishikawa diagram via 5 why’s

Fishbone diagram (Ishikawa diagram) via 5 why's

Fishbone diagram or Ishikawa diagram via 5 why’s

Why organizations should use it? Processed to explore all potential/real causes resulting in a defect (Fishbone diagram) and to identify the root cause of a problem and determine the relationship between different root causes (5 why’s).

How organizations should use it? By exploring causes along the 8 M’s and repeatedly asking why-questions till problem’s root cause is identified.

What is it for? Process dispersion analysis tool (Fishbone diagram) and root cause analysis technique (5 why’s).

Fishbone diagram steps are composed of:

  1. Identification of the problem
  2. Identification of the major factors part of the problem
  3. Identification of possible underlying causes
  4. Analysis of the diagram

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