Fishbone diagram or Ishikawa diagram via 5 why’s

Fishbone diagram (Ishikawa diagram) via 5 why's

Fishbone diagram or Ishikawa diagram via 5 why’s

Why organizations should use it? Processed to explore all potential/real causes resulting in a defect (Fishbone diagram) and to identify the root cause of a problem and determine the relationship between different root causes (5 why’s).

How organizations should use it? By exploring causes along the 8 M’s and repeatedly asking why-questions till problem’s root cause is identified.

What is it for? Process dispersion analysis tool (Fishbone diagram) and root cause analysis technique (5 why’s).

Fishbone diagram steps are composed of:

  1. Identification of the problem
  2. Identification of the major factors part of the problem
  3. Identification of possible underlying causes
  4. Analysis of the diagram

364 thoughts on “Fishbone diagram or Ishikawa diagram via 5 why’s”

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